At Tour East Holidays we understand the importance of safeguarding our customers' personal information, and believe that it's important for you to understand how and why we collect, use and protect it. Please keep in mind that by visiting and/or purchasing from Tour East Holidays, you automatically accept the policies outlined below.
Information Use and Sharing
Any information that we collect is used to contact you regarding your order, or otherwise improve the content of our web pages. Your information is stored at our secured data center.
All information that you submit is held strictly confidential; it’s our policy to never rent, sell, or otherwise share your personal information with other organizations for commercial purposes. However, your personal information may disclosed as required or permitted by applicable law, such as when compelled by court order or governmental authority.
Postal Addresses If you supply us with your postal address online, it will only be used to ship your order, send you any information that you specifically request, or let you know about occasional special offers.
When you provide Tour East Holidays with your phone number, we promise that you will only receive phone calls regarding online orders that you have placed with us.
We use the latest 256-bit encryption technology to protect your sensitive personal and financial information. Thanks to a combination of Digital ID and Secure Sockets Layer (SSL) protocol, our customers can rest assured that reasonable protections are in place to prevent unauthorized persons from gaining gain access to bank account information or credit card numbers.
We offer periodical e-newsletters and promotional e-mails, but in order to avoid spamming our customers, we only send mailings to individuals who have joined our opt-in list. If you have opted-in in the past but no longer wish to receive these e-mails, You may unsubscribe or change your contact details at any time, and we’ll remove you from the list.
When people visit Tour East Holidays via links from other websites, we keep track of which domains referred them to us in order to spend our advertising dollars more wisely, and thereby lower our costs to you. However, we don’t obtain any specific personal information like names or e-mail addresses. In order to improve our website, we track which Tour East Holidays pages consumers visit, and also keep other voluntarily-given information, such as survey responses and site registrations, on record.
We do not partner or have special relationships with any ad serving companies; however, we do advertise on Google AdWords and Overture. Either or both of these companies may set a cookie on your computer when you click on one of these ads, but this only allows us to measure whether or not the ad is effective.
How we protect your information
We want you to feel confident about using our website to make travel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. We generally only retain your personal information for as long as it is required to accomplish the purposes for which it was collected or for as long as it is needed for legal or compliance purposes.
From time to time, we may decide to use customer information for new purposes that have not been previously disclosed in this Privacy Notice. If our information practices change at any time in the future, we will immediately post the changes on our website and give you the choice to opt out of these new functions or withdraw your consent to the continued use of your personal information. Therefore, we encourage you to check our website periodically to stay well informed of any possible updates.
Product Review E-Mails
We love to know what our customers think of our products and service, so at some point, we may send you an e-mail asking you to review a recent purchase. If you'd prefer not to receive these e-mails, please let us know at firstname.lastname@example.org, and we'll be sure to remove you from the list.
Questions, Concerns and Access Requests
By Email or Phone at:
email@example.com or 1-416-929-0888
By Mail at:
Tour East Holidays
15 Kern Road, Ontario, Canada, M3B 1S9
Attention: Privacy Officer